The Sales Director's primary responsibility is to maintain or exceed budgeted occupancy and revenue, and to develop and execute sales and marketing plans.
Requirements
- Meet or exceed budgeted occupancy and revenue
- Meet or exceed established Key Performance Metrics (KPI’s)
- Utilize The ENGAGE Experience sales process for internal and external sales functions
- Lead the creation of Strategic Sales and Marketing Trimester Plans
- Adhere to the GMI Brand Style Guide
- Maintain a current Competitive Marketing Analysis
- Pre-qualify sources of professional referrals
- Establish and maintain a professional relationship with key figures
- Conduct business development appointments, events, and presentations
- Close sales by responding promptly and guiding residents, families, and/or advisors
- Maintain accurate and current information within the CRM
- Partner with the Executive Director to establish a sales culture
- Train and coach associates on telephone etiquette/ inquiry process, visits, customer service
- Establish a thorough, working knowledge of base rates and care costs within assigned community
- Maintain resident, associate, and community confidentiality
- Build strong, trusting relationships with community and company associates
- Contribute to community relationships by demonstrating cooperation and professional conduct
- Support the mission, vision, and culture of the organization
- If applicable, provide direct supervision, guidance, and coaching for additional sales associate(s)
- Additional tasks and duties as assigned
Benefits
- PTO (Paid Time Off) and Holiday Pay
- Daily pay
- Health/Dental Insurance
- 401K with employer match
- Life Insurance
- Short and long-term disability
- Referral Bonuses
- Tuition Reimbursement
- Employee Assistance Program