Salesforce Administrator
Great American Insurance GroupCincinnati, Ohio, United States
Posted March 2, 2026
Full Time
About the Company
For more than 150 years, customers have trusted us to protect what matters most to them. Great American Insurance Groupās roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. Our innovative and specialized insurance solutions are designed to serve niche marketplaces that we know well. With our deep expertise and financial strength, we have laid a foundation of success that has stood the test of time. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged in property and casualty insurance. With more than 30 specialty property and casualty insurance businesses, weāre well-positioned to offer tailored insurance solutions to meet businessesā unique needs. Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for 115 years (most recent rating evaluation of "A+" (Superior) affirmed December 11, 2024). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
Job Description
We are seeking a Salesforce Administrator to join our Property & Casualty IT Services team. As a key liaison between business stakeholders and IT, you will be responsible for analyzing business needs, translating requirements into technical and Salesforce solutions, and configuring, supporting, and enhancing enterprise applications. This role combines strong business analysis capabilities with hands-on Salesforce administration and application development expertise to deliver scalable, high-quality solutions that improve business processes, data integrity, and user experience across the organization.
Requirements
- Bachelorās degree in Information Systems, Computer Science, Business, or a related field, or equivalent combination of education and experience.
- 6+ years of experience in a Business Analyst, Application Analyst, Salesforce Administrator, or similar hybrid role.
- Hands-on Salesforce administration experience, including user management, security model (roles, profiles, permission sets), and configuration.
- Experience gathering, analyzing, and documenting business and system requirements.
- Proficiency configuring Salesforce features such as custom objects, fields, page layouts, validation rules, workflows, approvals, and Flow automation.
Benefits
- Medical, dental, and vision coverage
- Wellness plans
- Parental leave
- Adoption assistance
- Tuition reimbursement
- Paid Time Off
- Paid holidays
- 401(k) plan with company match
- Employee stock purchase plan
- Commuter benefits
