Director of Operations Excellence

The Director of Operations Excellence leads the strategy development, implementation, and management of Operations Excellence at Greater Lawrence Family Health Center, driving organization-wide operational performance, leading strategic improvement initiatives, and embedding a culture of continuous improvement across the organization.

Requirements

• 7–10 years of process improvement experience
• 7–10 years of leadership and management experience
• Demonstrated experience leading cross-functional teams and managing large-scale organizational initiatives
• Proven project management experience leading more than 20 projects
• Experience coaching and mentoring Lean Six Sigma practitioners, including Champions, Belts, and Project Managers
• Strong facilitation, communication, and interpersonal skills with the ability to effectively engage senior leadership
• Demonstrated ability to design, develop, and implement process improvement initiatives across an organization
• Strong consultative, relationship-building, and collaboration skills
• Lean Six Sigma Master Black Belt certification preferred
• Extensive experience training Lean Six Sigma practitioners
• Extensive experience deploying process improvement methodologies organization-wide
• Experience leading more than 100 projects, including enterprise-wide strategic initiatives
• P&L management experience preferred

Benefits

• Comprehensive benefit package
• Growth opportunities
• Tuition reimbursement