Operations Administrator - Full Time - Before and After School

The Greater Philadelphia YMCA is seeking an Operations Administrator to join their team. The role involves providing administrative support, managing operations, and ensuring staff are trained and oriented in accordance with association policies and procedures. The ideal candidate will have strong problem-solving skills, excellent customer service background, and experience with data entry and financial systems.

Requirements

• Strong problem-solving orientation and ability to work effectively as part of a cross-functional team
• Data entry skills with a focus on completeness, efficiency & accuracy
• Excellent customer service background and commitment to creating an outstanding member experience
• Working knowledge of MS Office programs, Avocado, Ceridian, and experience entering data into computer systems
• Strong typing and computer system navigation skills
• Strong team skills – gets along with others
• Excellent interpersonal, verbal, written, and organizational skills
• Strong communication skills including experience in writing, answering phone calls and speaking
• Ability to prioritize and perform multiple tasks at one time and make quick decisions
• Ability to work a flexible schedule with advanced notice based on hours of operation, special events and position requirements
• Proven experience in financial systems, computer technology, payroll and general business procedures required
• Excellent organization, planning, problem solving, and verbal and written communication skills
• Possess excellent office skills, proven supervisory skills, ability to multi-task in a high volume, fast-paced environment

Benefits

• Free YMCA membership - access to all branches!
• 50% off programming including swimming lessons as well as childcare programs (early learning care, before and after care, day camp and overnight camp)
• Comprehensive benefits package which includes health, dental and vision insurance, paid time off, tuition reimbursement, etc.