Customer Partner Manager, Entertainment & Brands

Our enterprise SaaS platform and app enables the world’s biggest sports, entertainment and media organizations to power their short-form content ecosystems. We are seeking a relationship-driven individual to support and manage our biggest entertainment and consumer brand relationships in North America.

Requirements

• A proactive approach to building customer relationships and navigating complex entertainment and brand organizations
• Proven results in meeting customer retention and expansion goals
• Excellent verbal and written presentation skills when communicating to a range of stakeholders, including executives
• 5+ years of account management, customer success or B2B SaaS experience
• Experience working at or directly with enterprise entertainment organizations and/or consumer brands; media a plus
• Clear understanding of the social media and entertainment landscape and current trends
• Proven ability to succeed in a fast-paced, startup environment
• Problem solver with strong project management skills
• Ability to ramp up quickly
• Experience with Salesforce or a customer management tool such as Catalyst
• Experience working in a startup environment
• Travel up to 25% of the time required

Benefits

• Stock options
• Great benefits package including medical, dental, and vision coverage