Analista de Suporte Técnico Nível 2 (Remoto - PJ)
GSB SolutionsBrazil
Posted March 28, 2025
60000 - 60000 BRL year
Contract / Temporary
About the Company
GSB Solutions is a leading provider of human capital and technology integration services, specializing in recruitment, training, software development, technical support, and quality assurance. With a presence across America, the company combines cutting-edge technology with a human-centric approach to deliver efficiency and excellence. GSB's distinctive value proposition lies in its commitment to recognized industry standards and professional expertise.
Job Description
We are seeking a Level 2 Technical Support Analyst to handle customer calls and support requests, manage tickets, and interact with vendors. The ideal candidate has a degree in Systems Engineering, fluent Spanish, and 3+ years of IT experience.
Requirements
- Fluent Spanish
- Degree in Systems Engineering or similar field
- Technical support level 2 knowledge
- Minimum 3 years of experience in IT Service Desk or as a technical support engineer on-site
- Skills in customer service, good communication, and rapid learning