Technical Support / EUC LVL 2 Barueri
GSB SolutionsSão Paulo, Brazil
Posted August 9, 2025
4.5 - 5000 BRL month
Full Time
About the Company
GSB Solutions is a leading provider of human capital and technology integration services, specializing in recruitment, training, software development, technical support, and quality assurance. With a presence across America, the company combines cutting-edge technology with a human-centric approach to deliver efficiency and excellence. GSB's distinctive value proposition lies in its commitment to recognized industry standards and professional expertise.
Job Description
We are looking for a Technical Support Specialist - Level 2 to work on site, ensuring the correct functioning of IT services.
Requirements
- Minimum 2 years of experience in on-site technical support (Level 2)
- Knowledge and experience with Microsoft 365 and office applications
- Experience in IT inventory management
- Desirable knowledge of ticket management tools, such as ServiceNow
- Experience in attending to different user profiles (managers, VIP users, commercial teams, etc.)
- Good communication, teamwork capacity and proactive attitude
- Desirable knowledge of cabled and wireless networks
- English is desirable (preferable)