Finance & Insurance (F&I) Manager – Heavy Duty Truck Dealership

The Finance & Insurance (F&I) Manager at GTG Peterbilt is responsible for overseeing the sale and administration of finance and insurance products for customers purchasing heavy-duty trucks. This role involves securing financing, presenting protection products, and ensuring a seamless and compliant transaction process.

Requirements

• Facilitate customer financing through banks, credit unions, and dealership lending partners.
• Present financing options and guide customers through the approval and closing process.
• Offer and sell F&I products including extended warranties, service contracts, GAP coverage, and other protection plans.
• Clearly communicate product features, benefits, and coverage to support informed customer decisions.
• Ensure all transactions comply with federal, state, and local regulations, as well as company and vendor policies.
• Maintain accurate and complete documentation for all deals, including loan agreements, title work, and product contracts.
• Collaborate with the sales team to support deal structuring, closing, and a smooth handoff into F&I.
• Maximize dealership profitability while maintaining a high level of customer satisfaction and trust.
• Build and maintain strong relationships with lenders, insurance providers, and other financial partners.
• Negotiate competitive rates and terms to deliver strong financing solutions.
• Resolve customer questions or concerns related to financing, warranties, and protection products.
• Monitor performance metrics and provide insights and recommendations to management.
• Stay current on industry trends, compliance requirements, and product offerings.
• Train and support sales staff in effectively introducing F&I products.