Loan Officer Assistant (Lead to Contract)
Guild MortgagePennsylvania, United States
Posted August 19, 2025
50000 - 55000 USD year
Full Time
About the Company
Guild Mortgage, founded in 1960, is one of the nation's leading independent mortgage lenders known for its unwavering commitment to customer service and stability across economic cycles. The company offers a comprehensive portfolio of mortgage products—including VA, FHA, USDA, conventional, and refinance options—tailored to the needs of first‑time buyers, veterans, and seasoned homeowners alike. As a direct lender, Guild emphasizes personalized service through face‑to‑face and online loan officers, and it prides itself on closing loans on time and maintaining long‑term relationships with borrowers. With licenses in multiple states and a reputation for integrity, Guild Mortgage stands out as a dependable partner for anyone seeking a home‑ownership solution.
Job Description
The Loan Officer Assistant plays an important role in the organization by performing various activities related to assisting originators build complete loan files for submission.
Requirements
- Acting as a primary point of contact for the customer and keeping the customer informed throughout the process
- Assisting originator in appointment setting with prospective and new applicants
- Providing administrative support managing various client databases (lead tracker, MyCircle, Zillow, etc.)
- Running credit on loans assigned to an originator
- Analyzing customer's credit and financial scenario and determining appropriate loan product(s)
- Maintaining referral source relationships through quick response time and excellent custom service
- Preparing and sending thank you cards to referral sources and new clients
- Collecting supporting documentation from customer, gathering necessary documentation for pre-approval
Benefits
- Medical
- Dental
- Vision
- Life insurance
- AD&D
- LTD
- 401(k) with employer match