Metals Mineral Operator

The Metals Mineral Operator will be responsible for ensuring that scheduling and day-to-day operations are running smoothly and that any problems are flagged at an early stage to mitigate any potential risks. The role will primarily support Refined metals traffic in the Americas but will also get exposure to other areas/metals in order to assist with the Team’s global business cover.

Requirements

• Acts as a reliable point of contact for routine internal and external inquiries on the desk.
• Maintain close communications with customers and upon necessity informing traders and customers of problems and issues risen from fulfilment of contracts concluded with them.
• Maintain close communications with the senior operators, the trading desk and relevant internal teams to ensure smooth cooperation; proactively offering creative solutions to trading team.
• Optimize trader strategies by utilizing knowledge of product movement and relationships with external parties.
• Take ownership of issues, coordinate between customers, warehouses and freight forwarders until the issues are solved.
• Report required information from Operations processes, to Team Leader or Regional Head of Operations, as part of core activities, on a frequent basis as per requirements.
• Complete any other ad-hoc tasks as assigned by Senior operators, the Team Leader or Regional Head of Operations.

Benefits

• competitive salary
• health insurance
• retirement plan