Refined Metals Operator
TrafiguraCalgary, Alberta, Canada
Posted March 25, 2026
Full Time
About the Company
Trafigura is a leading commodities group, owned by its employees and founded over 30 years ago. At the heart of global supply, Trafigura connects vital resources to power and build the world. We deploy infrastructure, market expertise and our worldwide logistics network to move oil and petroleum products, metals and minerals, gas and power from where they are produced to where they are needed, forming strong relationships that make supply chains more efficient, secure and sustainable. We invest in renewable energy projects and technologies to facilitate the transition to a low-carbon economy, including through MorGen Energy and joint venture Nala Renewables. The Trafigura Group also comprises industrial assets and operating businesses including multi-metals producer Nyrstar, fuel storage and distribution company Puma Energy, the Impala Terminals joint venture and Greenergy, supplier and distributor of transportation fuels and biofuels. The Group employs over 13,000 people, of which over 1,400 are shareholders and is active in over 150 countries. Visit: www.trafigura.com
Job Description
Trafigura is seeking a driven and high-reaching Metals Operator to join our Refined Metals desk in Calgary. This is a customer-facing operations role at the heart of our physical metals trading business, responsible for ensuring the accurate and timely delivery of refined metals to Trafigura's customers across North America.
Requirements
- Serve as the primary operational point of contact for customers, maintaining relationships and ensuring a high standard of service throughout the delivery process
- Coordinate with traders and warehouse operators to plan and complete physical metal deliveries in line with contractual obligations
- Run scheduling, transportation, and logistics arrangements to ensure timely and accurate delivery of refined metal products
- Be responsible for documentation across the supply chain, including contracts, shipping documents, customs filings, and financial collateral
- Issue customer invoices and pricing declarations; arrange payments to suppliers in a timely manner
- Supervise and handle credit exposure and inventory positions at all stages of the supply chain
- Maintain accurate and up-to-date records in Trafigura's in-house trading system
- Manage loss, quality, or delivery claims in coordination with relevant internal and external participants
- Arrange inspection, sampling, assaying, and umpire services as the need arises
