Technical Account Manager (USA - Remote)

We're looking for a Technical Account Manager to guide prospective customers in integrating mathematical optimization technology into enterprise-grade software solutions. As a TAM at Gurobi Optimization, you'll collaborate closely with sales, account management, and other teams to drive new business and deliver value to customers. You'll provide technical guidance on architecture, implementation, and scalability, and help customers build solid business cases. A strong understanding of mathematical optimization is essential, as well as excellent communication skills and a willingness to learn and grow with our global team.

Requirements

• Actively engage in calls and meetings with current and future customers
• Collaborate and oversee technical discussions in ongoing business opportunities
• Provide in-depth recommendations on architecture, sizing, implementation and scalability
• Offer coaching and presentations in customized workshops, webinars, and hands-on training sessions
• Assist prospective customers to build solid and honest business cases
• Create and present materials to showcase product functionality and performance
• Take the lead in internal initiatives to improve our processes, systems, and tools
• Leverage your technical expertise as a subject matter expert within the team
• Act as a dedicated team player within our global group, emphasizing mutual support and knowledge sharing as key priorities

Benefits

• 6 months of extensive technical training and peer mentoring
• Flexible work environment
• Opportunity to work with a diverse range of industries and real-world optimization problems
• Collaborative and supportive team environment