The Senior Systems Engineer (L4) is the technical backbone of IT service delivery, combining deep technical expertise with leadership and mentorship.
Requirements
- 8+ years of experience in a similar MSP environment
- Demonstrated passion for excellent customer service
- Strong ability to prioritize, follow through, and take initiative without supervision
- Resilient under pressure—adept at handling escalations calmly and effectively
- Excellent communication and interpersonal skills, with the ability to build trust with both clients and teammates
- Collaborative mindset—works well in a fast-paced team environment
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Auxiliary Benefit Offerings (Legal Shield/Aflac)