Teamlead Customer Service II
GXO LogisticsUtrecht, Netherlands
Posted February 9, 2026
Full Time
About the Company
GXI Logistics is a leading provider of supply chain management and contract logistics services, leveraging advanced automation to optimize logistics operations. The company offers game-changing opportunities for customers, employees, and investors by maximizing the potential of logistics processes. With a focus on innovation and efficiency, GXO Logistics aims to drive growth and success across various industries.
Job Description
As a Customer Service Team Leader II, you will provide leadership to the Customer Service team and administrative staff, ensuring a positive and professional work environment and overseeing the quality of service delivery. You will maintain intense contact with customers and their suppliers, building sustainable relationships and optimizing them.
Requirements
- Proven experience in leadership (preferably in a customer service or administrative environment)
- Strong communication and representation skills
- Excellent command of the Dutch and English languages
- Proactive attitude towards relationship management
- Focused on continuous improvement
- Creative and stress-resistant
Benefits
- Market-conform salary
- Ample space to determine your own success and further development
- A challenging opportunity in an entrepreneurial, open, and informal organizational culture
- A pleasant work environment with friendly colleagues
