Teamlead Customer Service Operations
ScioTeqKortrijk, West Flanders, Belgium
Posted August 1, 2025
Full Time
About the Company
International environment with a focus on innovation, determination, and high standards of work.
Job Description
We're looking for a Teamlead Customer Service Operations to join our international team. As a people leader with a passion for operational excellence, you'll oversee administrative customer service activities, coach a team of coordinators, and drive process improvements.
Requirements
- Bachelor's degree in Business Logistics, Business Management, Office Management, or equivalent experience
- At least 5 years of experience in order administration, customer service, or sales/service coordination in an international environment
- Proven experience in team coordination, process ownership, or operational leadership
- Strong affinity with ERP systems and business process flows
- Fluent in English, Dutch is nice plus, and additional languages are an asset
Benefits
- Competitive salary
- Meal vouchers of €9
- Internet allowance of €60 net
- Yearly bonus
- Group insurance
- Medical insurance
- Flexible salary plan
- Flexible working hours
- Possibility to work from home
- 32 vacation days
