Customer Service Coordinator (ICT)

Customer Service Coordinator (ICT) job in Telenet group's commercial brand Telenet Business, responsible for customer experience, administrative and technical questions, and process improvement.

Requirements

• Bachelor's level
• Strong customer focus and ownership of files
• Analytical skills and ability to structure complex questions
• Accuracy and ability to manage multiple files simultaneously
• Fluency in Dutch, French, and English
• Affinity with technology and digitalization
• Team player with a hands-on and results-oriented mindset

Benefits

• Thirteenth month
• Holiday pay
• Home-work compensation
• Meal vouchers
• Eco-cheques
• Mobile subscription
• Laptop
• Employee discount on our products
• Collective bonus
• Hospitalization insurance
• Group insurance
• 20 statutory leave days
• 12 ADV days