Customer Service Coordinator (ICT) job in Telenet group's commercial brand Telenet Business, responsible for customer experience, administrative and technical questions, and process improvement.
Requirements
- Bachelor's level
- Strong customer focus and ownership of files
- Analytical skills and ability to structure complex questions
- Accuracy and ability to manage multiple files simultaneously
- Fluency in Dutch, French, and English
- Affinity with technology and digitalization
- Team player with a hands-on and results-oriented mindset
Benefits
- Thirteenth month
- Holiday pay
- Home-work compensation
- Meal vouchers
- Eco-cheques
- Mobile subscription
- Laptop
- Employee discount on our products
- Collective bonus
- Hospitalization insurance
- Group insurance
- 20 statutory leave days
- 12 ADV days