Student Job: Customer Service Coordinator
TelenetAntwerp, Belgium
Posted May 29, 2026
Full Time
About the Company
Telenet is a leading provider of media, telecommunications, and entertainment services in Belgium, offering seamless connectivity, innovative products, and superior business solutions. The company operates through three brands—Telenet for residential customers, Telenet Business for enterprise clients, and BASE for mobile services—to deliver exceptional digital experiences. Committed to sustainable growth and digital inclusion, Telenet aims to make work and life easier while contributing positively to the Belgian digital economy.
Job Description
Customer Service Coordinator, responsible for conducting outgoing phone calls with existing customers, informing them about TV migration and changes to their services, and registering appointments and follow-up actions in the system.
Requirements
- Fluency in Dutch and English
- Customer-friendly, patient, and solution-oriented
- Accurate and comfortable with computer systems
- Experience in customer service or call center environment (not required)