Student Job: Customer Service Coordinator
TelenetAntwerp, Belgium
Posted May 29, 2026
Full Time
About the Company
Telenet is a leading provider of media, telecommunications, and entertainment services in Belgium, offering seamless connectivity, innovative products, and superior business solutions. The company operates through three brands—Telenet for residential customers, Telenet Business for enterprise clients, and BASE for mobile services—to deliver exceptional digital experiences. Committed to sustainable growth and digital inclusion, Telenet aims to make work and life easier while contributing positively to the Belgian digital economy.
Job Description
Your responsibilities include making outgoing phone calls to customers, informing them about TV migration and service changes, explaining new systems, and registering appointments and follow-up steps.
Requirements
- Student
- Available to work for a month as a job student
- Fluent and professional communication in Dutch and English
- Customer-friendly, patient, and solution-oriented
- Accurate and able to handle computer systems
Benefits
- Temporary project with clear planning and flexibility in deployment
- Opportunity to gain relevant experience in customer contact and communication
- Support with necessary guidance, scripts, and tools
- Dynamic environment with customer-centricity