Team Lead Customer Success Manager - Health Plans

At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle.

Requirements

• 5+ years of experience in Customer Success or Client Services at an Enterprise SaaS company
• Experience working in health plans, Insurance, provider data management organizations, or experience working in a highly-regulated industry
• Familiarity with data products, API integrations, and technical onboarding processes
• Strong project management skills, with experience owning a book of enterprise and mid-tier accounts

Benefits

• Full suite of health insurance options
• Generous paid time off
• Pre-planned company-wide wellness holidays
• Retirement options
• Health & charitable donation stipends
• Impactful Business Resource Groups
• Flexible work hours & the opportunity to work from anywhere