Service Desk Support Specialist II

H2 Performance Consulting is seeking a Service Desk Support Specialist to provide Tier 1 Service Desk Support for all applications supported by HQMC ARI. Responsibilities include answering phones, resolving simple issues, and providing password resets.

Requirements

• High School or equivalent diploma
• Five (5) years' IT related experience
• Three (3) years' experience in Service Desk Tier 1 Support
• CompTIA Security+ CE
• Experience with Remedy Helpdesk systems
• Must have a DoD Final Secret Security Clearance