Technical Support Engineer
HackerRankBengaluru, Karnataka, India
Posted January 20, 2026
Full Time
About the Company
HackerRank is a proud equal employment opportunity and affirmative action employer.
Job Description
As a Technical Support Engineer at HackerRank, you'll support customers using our products and platform, troubleshoot and resolve complex issues, and work closely with engineering and product teams to enhance reliability and make our technology more user-friendly.
Requirements
- 2+ years of experience in a technical support or product support role for a SaaS platform
- Able to debug full-stack web applications and use developer tools effectively
- Skilled with SQL, REST APIs, and tools like Postman, Insomnia, or cURL
- Basic coding skills, can use Python or Ruby for automation or simple data validation tasks
- Comfortable using IDEs such as VS Code, IntelliJ, or PyCharm for testing and debugging
