We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
Requirements
- Territory management for existing TEG customer base.
- Increase product usage at existing accounts and expand customer base through clinical education of new users and generate revenue growth.
- Train new and existing customers on all product and clinical aspects of TEG line.
- Provide clinical expertise to help ensure that our TEG product line reaches standard of care levels within the account.
- Help drive and expand existing business to include broadening application of our TEG within the account.
- Visit assigned hospital accounts, identify and train clinical champions and establish relationships with key decision makers.
- Provision of dedicated onsite support for new TEG customers “going live” with the technology or additional assays inclusive of all affected shifts and areas of use case support and training inclusive of after-hours support.
- Resolve technical, operational, and clinical customer concerns through accurate and timely investigation and partner with cross-functional team members to develop solutions.
- Increase professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies and conferences.
- Provide history by maintaining records within CRM tool on area of responsibility and customers in that area.
- Support VAD/ECMO customers, Trauma, CV, High Risk Obstetrics, Liver transplant, Vascular, and all Critical Care clinicians in their use of TEG.
- Assist customers in tailoring their products training materials and needs.
- Understand competition and competitive landscape in existing territory and convert to TEG business in existing accounts.
- Work closely with Account Manager in overlapping market to target key accounts for expansion and forecast revenue increase during quarterly business planning and monthly cadence calls with management.
- Provide tradeshow support, both regionally and nationally.
- Drive demand for device and software upgrades as well as add on devices.
- Work closely with Account Manager and Implementation team during laboratory installation, validation, and verification process including assistance with training, competency, SOP and IQCP development, normal donor sourcing, logistics support for TEG program, and ordering/interfacing needs.
- Prospect and develop multi-level relationships (including C-level) within defined territory.
- Participate in product development market needs and/or quality investigative needs and launches while providing feedback to sales, marketing and R&D
