Technical Customer Success Manager (m/w/d) - AI & Prozessautomatisierung

We are seeking a Technical Customer Success Manager to be the central interface between our customers and the Tech Team, accompanying workshops and setting up automations.

Requirements

• Central contact person for our customers after project start
• Analysis of customer processes and derivation of meaningful automation approaches
• Conducting and accompanying strategy and process workshops
• Translation of customer requirements into clear technical requirements for the Tech Team
• Operational implementation of low-code and automation solutions
• Close cooperation with the product and development team
• Structured feedback from customer feedback for further software development
• Accompanying customers on a project manager and managing director level

Benefits

• Free choice of working environment
• Fair, market-based salary
• 30 days vacation + free on birthday
• Healthy lunch in the office
• Free choice of technical equipment