Customer Service Representative

Hajoca Corporation is a wholesale distributor of plumbing, heating & cooling, and industrial supplies. The company is looking for a Customer Service Representative to work in their Bentonville, AR location. The role involves providing great customer service, processing sales orders, and growing sales with existing customers.

Requirements

• Experience in customer service or inside sales
• Knowledge of products sold in the Profit Center preferred
• Effectively use Microsoft Office software (Outlook, Word, Excel)
• Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills
• Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell
• Build influential relationships and trust with customers and vendors
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals
• Read, write, speak, and understand English

Benefits

• Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits