Customer Service Representative
HAMILTON COMMUNITY HEALTH NETWORKFlint, Michigan, United States
Posted February 27, 2025
Full Time
About the Company
Hamilton Community Health Network is a federally qualified health center serving Genesee and Lapeer counties in Michigan. As a patient‑centered medical home, it delivers comprehensive medical, dental, vision, and behavioral health services, including specialized OB/GYN and breast health care. The network’s commitment to accessible, high‑quality care—providing services regardless of a patient’s ability to pay—distinguishes it as a community‑focused provider. By integrating preventive and primary care with behavioral health, Hamilton Community Health Network supports holistic wellness for all residents.
Job Description
Provide front desk coverage for patient satisfaction by greeting patients, scheduling appointments, and discharging patients, and adhering to policies and procedures.
Requirements
- High school diploma or G.E.D. completion
- Two years clerical experience or one year of experience in a health care setting
- Knowledge of managed care process
- Ability to type 40 words per minute
- Computer and data entry experience
- Ability to maintain confidentiality
- Ability to meet attendance and punctuality requirements
- Ability to resolve interpersonal and professional conflicts
