Customer Care Representative
Trinity HealthAnn Arbor, Michigan, United States
Posted May 22, 2026
31640 - 31640 USD
Full Time
About the Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
Job Description
The Customer Care Representative position involves responding to inbound calls, initiating outbound calls, and offering information to assist patients and their families navigating the healthcare experience.
Requirements
- High school education or GED equivalent
- 2+ years of customer service experience
- Proficient in operating a standard desktop and Windows based computer system
Benefits
- Competitive compensation
- DAILYPAY
- Benefits effective Day One
- Full benefits package
- Retirement savings plan
- Tuition Reimbursement
