Shelter Manager

Hamilton Families is a non-profit organization that aims to end family homelessness in the San Francisco Bay Area. As the Shelter Manager, you will lead the day-to-day operations of the emergency, congregate, and private room family shelter services, ensuring a safe and supportive environment for families in need. This is a rewarding opportunity to make a difference in the lives of families experiencing homelessness.

Requirements

• Bachelor's degree in social welfare, counseling, hospitality, or related field (strongly preferred)
• 5+ years of experience supervising staff including union represented employees
• 3+ years of experience working with people experiencing homelessness
• 2+ years of experience managing or supporting a 24/7 residential or human services program such as a homeless shelter, domestic violence shelter, or residential treatment program (preferred)
• Strong organizational, time-management, and problem-solving skills, with the ability to work independently when needed
• Excellent written and verbal communication skills
• Proficiency with Microsoft Outlook, Word, Excel, and experience using client databases or CRM systems
• Bilingual English/Spanish skills (strongly preferred)
• Ability to travel locally as needed; valid California Driver’s License and acceptable DMV report

Benefits

• Excellent medical, dental, and vision coverage
• Employer matched 403(b) retirement plan
• Wellness and commuter benefit programs
• Paid time off and holidays