Call Handling Specialist

HappyCo is a company where people can grow their careers and work with like-minded people in a flexible, supportive culture. The Call Handling Specialist is responsible for answering inbound calls, documenting maintenance-related issues, and providing excellent customer service while maintaining professionalism and empathy on every call.

Requirements

• 3+ Years of Property Management Experience
• Strong verbal communication and active listening skills
• Experience in customer service, call centers, or maintenance coordination preferred
• Comfortable using computers, web-based software, and call management tools
• High level of empathy, patience, and professionalism

Benefits

• Paid vacation and sick time
• Work from home stipend
• Company subsidized healthcare