Harness is looking for a Workplace Experience Specialist to create an engaging and welcoming atmosphere by welcoming guests and supporting employee-facing services. The role requires working in-office Monday through Friday during standard business hours, and reporting to the Senior Manager, Workplace Design + Experience.
Requirements
- Prior experience in Reception, Hospitality, or Customer Service role
- Customer service oriented
- A problem solver
- Stellar communication skills and a high EQ, with an ability to strike the right tone in emails and verbal communications
- Technological literacy and ability to quickly learn and navigate new tools (MS Office, Google Mail, Slack, Zoom, Envoy, Ticketing systems, etc.)
- Super-flexible, adaptable, practical, and agile
- Experience in assisting with office relocations is a plus, although not required.
- Ability to work independently, follow directions, and work well as part of a team
- Proactive and assertive approach to completing tasks and responsibilities; excel at anticipating needs
- Excellent time management skills, ability to multitask and prioritize work
Benefits
- Competitive salary
- Comprehensive healthcare benefits
- Flexible Spending Account (FSA)
- Flexible work schedule
- Employee Assistance Program (EAP)
- Flexible Time Off and Parental Leave
- Monthly, quarterly, and annual social and team building events
- Monthly internet reimbursement