Workplace Experience Specialist

Harness is looking for a Workplace Experience Specialist to create an engaging and welcoming atmosphere by welcoming guests and supporting employee-facing services. The role requires working in-office Monday through Friday during standard business hours, and reporting to the Senior Manager, Workplace Design + Experience.

Requirements

• Prior experience in Reception, Hospitality, or Customer Service role
• Customer service oriented
• A problem solver
• Stellar communication skills and a high EQ, with an ability to strike the right tone in emails and verbal communications
• Technological literacy and ability to quickly learn and navigate new tools (MS Office, Google Mail, Slack, Zoom, Envoy, Ticketing systems, etc.)
• Super-flexible, adaptable, practical, and agile
• Experience in assisting with office relocations is a plus, although not required.
• Ability to work independently, follow directions, and work well as part of a team
• Proactive and assertive approach to completing tasks and responsibilities; excel at anticipating needs
• Excellent time management skills, ability to multitask and prioritize work

Benefits

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement