The Dual Rate Supervisor, Table Games Service will perform the functions of Table Games Supervisor and Dealer based upon the business needs of the casino, accurately administering and overseeing the operations of an assigned area in compliance with casino regulations and procedures, and creating strong relationships with guests.
Requirements
- High School diploma or GED required
- BSBA degree from an accredited educational institution preferred
- Completion of Table Games Dealer Training School required
- Within 1 year of hire date, proficient in at least 1 major game (Craps, Roulette, Poker, and/or Baccarat) required
- Excellent customer relations, leadership, and communication skills
- Documented ability to comply with regulatory issues and follow detailed procedures
- Extensive knowledge of casino rules, regulations, and Internal Control Procedures
- Documented supervisory and leadership skills
- Strong interpersonal skills (including handling volatile situations)
- Proficient in the use of Windows-based office software including but not limited to, Microsoft Office, Word, Excel, PowerPoint, and Outlook
- Ability to learn required interaction with CMS and Caesars Rewards systems
- Neat, professional appearance with excellent personal hygiene
- Demonstrated high levels of Spotlight service skills on a consistent basis
- Documented teamwork behaviors and attitudes
- Excellent oral and written communication skills