Campus Safety Dispatcher

The Campus Safety Dispatcher is an integral part of campus activities, responsible for answering and transferring incoming calls, dispatching Campus Safety and Facilities, and maintaining dispatch files. The position requires excellent customer service skills, communication skills, and the ability to maintain positive relationships with internal and external constituents.

Requirements

• Provide continuous 24 hours a day, 7 days a week service to the Hartwick College community
• Answer all incoming phone calls and transfer these calls to the appropriate office or person
• Dispatch Campus Safety or Facilities to any calls for service on campus
• Maintain dispatch files for Campus Safety and assign case numbers and dispositions when needed
• Print out and file all daily reports including emails and memos
• Maintain the Campus Safety lost and found property files
• Monitor the campus surveillance camera system
• Make timely notifications to appropriate supervisors and other Hartwick College staff of emergencies, hazardous situations, and any other newsworthy or major incidents

Benefits

• Health benefits to domestic partners of employees
• Flexible scheduling
• Opportunities to engage in athletic and cultural events
• Tuition benefits for eligible employees and their dependents