Customer Interactive Solutions Engineer (L2) - Spanish Speaking
HashtagTalentCapital City of Prague, Prague, Czechia
Posted December 17, 2017
Full Time
About the Company
HashtagTalent offers an all-in-one solution to manage the many moving parts of talent acquisition, ensuring seamless integration of optimal technology platforms and services to keep up with innovation in this rapidly evolving field.
Job Description
We are looking for a Customer Interactive Solutions Engineer (L2) - Spanish Speaking to join our brand new Global Delivery Centre in Prague. The role involves providing technical support to clients, identifying root causes of incidents, and resolving service requests. The ideal candidate has 2+ years of experience in voice/video platform administration or support, proficiency in English and Spanish, and experience with Genesys, Alcatel, or Avaya contact centre technologies.
Requirements
- 2+ years of experience in voice/video platform administration or support
- Proficiency in English and Spanish
- Experience with Genesys, Alcatel, or Avaya contact centre technologies
Benefits
- Great working atmosphere in an international team
- 5 weeks of vacation
- 3 sick days per calendar year
- Compensation of salary for temporary incapacity to work
- Contribution to the pension insurance
- Contribution for public transport
- Over standard health care
- Meal tickets
- Refreshment (coffee, tea, water on work) for free
- Notebook and mobile phone including data tariff per company standards