Senior Customer Experience Representative
HAT - Human Active TechnologyEaston, Pennsylvania, United States
Posted April 1, 2026
29 - 33
Full Time
About the Company
Human Active Technology (HAT) is a rapidly growing manufacturer of monitor mounting solutions, height-adjustable tables, and other ergonomic office products.
Job Description
Human Active Technology (HAT) is seeking a Senior Customer Experience Representative to join its expanding organization and elevate how it serves its customers. The role will be based in the Easton, PA office and will serve as a high-touch liaison for the company's most important customer relationships.
Requirements
- Bachelor's degree preferred
- 3+ years' experience in customer service, account management, or operations
- Experience with ERP systems (SAP, Syteline, Sage, Oracle) and proficiency with Excel
Benefits
- Competitive salary
- Comprehensive benefits package, including health, dental, and vision insurance
- Disability insurance
- Supplemental benefits for financial security
- 401(k) retirement plan with company contributions
- Paid time off, including vacation, personal days, and holidays
