This position focuses on managing orders for contractors and professional customers, including processing and coordinating bulk and custom orders, providing product recommendations, and ensuring timely and accurate fulfillment.
Requirements
- Determine customers’ needs and recommend appropriate products and solutions
- Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups
- Develop profitable business with new customers through excellent selling, customer service and problem-solving
- Code and input customer orders, pricing information into the computer system, and schedule delivery of products
- Work with outside sales representatives to ensure customer satisfaction
- Follow a product/supply checklist for each customer’s job and up-selling additional products and supplies
- Accept payment and apply it to the appropriate customer account
- Follow up on deliveries to ensure materials arrived complete and on time as promised
Benefits
- Medical
- Dental
- Vision
- Life insurance
- 401K
- Paid time off including vacation, holiday, and sick leave