Colectores/Servicio al Cliente
HCOA FitnessPuerto Rico, United States
Posted April 26, 2025
Full Time
About the Company
HCOA Fitness operates 14 health clubs and a CrossFit box across Puerto Rico, serving 25,000 members with a staff of over 500. Headquartered in Miami, the company is the largest fully integrated fitness operation in the Caribbean, offering a comprehensive suite of services that includes group and personal training, yoga, Pilates, indoor cycling, bootcamp, kickboxing, Zumba, strength training, body toning, and CrossFit. Its flagship Performa Wellness Center in Hato Rey exemplifies the brand’s commitment to premium, boutique fitness experiences. HCOA’s culture emphasizes community, innovation, and employee development, making it an attractive destination for fitness professionals seeking a dynamic work environment.
Job Description
HCOA Fitness, a leading fitness chain in Puerto Rico, is seeking motivated, hardworking individuals passionate about fitness to join their team as a Colector/Service Provider. The role focuses on achieving collection and retention goals, requiring support of the Club Manager with member retention initiatives. The position reports directly to the Club Manager.
Requirements
- Bilingüe inglés/español
- 1-3 años de experiencia en colecciones corporativas de alto volumen
- Conocimiento de los procedimientos de facturación y cobros
- Excelente servicio al cliente y habilidades de telefono
- Excelentes habilidades de comunicación escrita y verbal
- Capacidad para priorizar y gestionar múltiples responsabilidades
- Flexibilidad horaria (incluyendo fines de semana)
- Transporte confiable
- Habilidades de teléfono
