HCOA Fitness is seeking motivated and passionate people to join their team as Collectors/Customer Service representatives. The role involves achieving collection and retention goals, providing excellent customer service, and managing customer accounts.
Requirements
- Bilingual English/Spanish
- 1-3 years of experience in corporate high-volume collections
- Knowledge of billing and collection procedures
- Excellent customer service and telephone skills
- Excellent written and verbal communication skills
- Ability to prioritize and manage multiple responsibilities
- Capable of working under pressure
- High degree of initiative; highly motivated and dynamic person who can work independently or as part of a team
- Flexible schedule - may include weekends
- Reliable transportation method