Clinical Service Desk Analyst
HCTecLocation not specified
Posted September 18, 2023
Full Time
About the Company
HCTec partners with healthcare IT leaders to provide expertise and optimize operations, ultimately improving patient care.
Job Description
The Clinical Service Desk Analyst provides Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications primarily focused on clinical software needs.
Requirements
- 1-year Epic clinical experience as end user, credentialed trainer, or other relevant clinical experience
- 2 years’ customer service experience
- Relevant Epic Clinical software experience
- Call center experience a plus