HCTec partners with healthcare IT leaders to provide expertise and optimize operations, ultimately improving patient care.
Open Positions
Service Desk Analyst I
High school diploma, phone etiquette, knowledge of software and computer applications, and experience with Microsoft Windows
Service Desk Analyst I
High school diploma required, Associate or bachelor’s degree highly preferred. Must have proper phone etiquette, effective listening skills, and ability to sit for long periods
Clinical Service Desk Analyst
1 year of Epic clinical experience, 2 years of customer service experience, and Epic Clinical software experience are required
Recruiter - Managed Services
Bachelor's degree in Business, Marketing, Human Resources, Communications or other relevant field. 3-5 years recruiting experience in IT field, specifically recruiting service center and credentialed technology professionals
Clinical Service Desk Analyst
High school diploma, 2 years customer service experience, and relevant Epic Clinical software experience
Clinical Service Desk Analyst
1-year Epic clinical experience, 2 years of customer service experience, Epic Clinical software experience, call center experience a plus
IT Support Analyst II
2+ years of IT experience, technical skills, and communication skills required
Epic Certified Application Analyst (Various Modules)
Epic Certification, Technical Support, System Maintenance/Improvement, Client Support
IT Support Analyst II
2+ years of experience in IT support or related role. Bachelor's degree in computer science, Information Technology, or related field
Field Services Technician
High school diploma or equivalent, 2-4 years of IT support experience, and knowledge of desktop systems, end-user hardware, and enterprise tools