IT Support Analyst II

The IT Support Analyst will provide technical support and assistance to employees and clients, ensuring that systems and software are up and running smoothly.

Requirements

• 2+ years of experience in IT support or related role
• Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies
• Experience with server administration and virtualization technologies
• Excellent written and verbal communication skills
• Ability to work independently and in a team environment
• Strong problem-solving and analytical skills
• Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus
• Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus