Revenue Operations Associate
HeadwayUnited States
Posted March 2, 2026
Full Time
About the Company
Headway's mission is to build a new mental health care system everyone can access.
Job Description
Headway is building a new mental healthcare system that everyone can access. As a Revenue Operations Associate, you will ensure we are the best possible partners to our sales team along with several other cross-functional teams. Trust will be built on your ability to provide timely responses, take ownership of requests, and become a subject matter expert on the systems and processes being supported.
Requirements
- Support a world class sales team by solving Salesforce cases and meeting our monthly SLA
- Identify key opportunities for efficiencies within our systems
- Learn supported systems including Salesforce, Leandata, Chili Piper, Revenue.io, Attention, among others
- Collaborate with cross-functional partners (Enablement, Data, Engineering, Marketing) and RevOps team members to reduce contact rate
- Investigate operational, technical, or process failures to identify underlying causes rather than just treating symptoms
Benefits
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
