Customer Advocate I

Join HCSC and be part of a purpose-driven company that will invest in your professional development. Work as a Customer Advocate I in our Chicago office, assisting members and physicians by responding to telephone and written inquiries. Opportunities for advancement and growth in the company.

Requirements

• High school diploma OR GED
• 6 months customer service experience OR 6 months experience in an office environment
• Data entry and/or typing experience
• Interpersonal, verbal and written communication skills
• Analytical and organizational skills and independent decision making skills
• Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks

Benefits

• Paid training
• Rapid pay progression up to $21.50 after 18 months
• Opportunities for advancement and growth in the company