Customer Advocate I

Join HCSC and be part of a purpose-driven company that will invest in your professional development. As a Customer Advocate I, you will assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner.

Requirements

• High school diploma OR GED.
• 6 months customer service experience OR 6 months experience in an office environment.
• Data entry and/or typing experience.
• Interpersonal, verbal and written communication skills.
• Analytical and organizational skills and independent decision making skills.
• Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.

Benefits

• Paid Time Off
• 401(k) Matching
• Pension Plan
• Disability Insurance
• Supplemental Life Insurance
• Employee Assistance Program
• Paid Holidays
• Tuition Reimbursement