Cloud Support Engineer

We're looking for a Cloud Support Engineer to take ownership of our Microsoft 365 and Azure environments as we complete a major cloud migration and move into steady-state operations. This is a high-autonomy role in a small, agile IT team. You'll be the internal subject matter expert for our cloud platform — managing identity, messaging, endpoints, and infrastructure — while driving cost optimization and automation across the organization.

Requirements

• Minimum of 5–7+ years in IT or infrastructure with a strong focus on Microsoft cloud (Azure, M365, and related services)
• Deep hands-on M365 administration experience: Exchange Online, Teams, SharePoint, Intune, and Entra ID
• Solid understanding of on-premises Active Directory, including domain controller management and decommissioning
• PowerShell and/or Python scripting for automation, with comfort using the Microsoft Graph API
• Power Automate experience — building, maintaining, and extending automated workflows
• Familiarity with dynamic and static M365 group management and Azure RBAC role assignments
• Azure infrastructure experience: cost management, resource governance, networking fundamentals, and security posture
• Experience with structured release management or Salesforce deployment processes
• Strong troubleshooting skills across identity, infrastructure, endpoints, and networking layers
• Clear communicator who can translate technical context for non-technical stakeholders at any level
• Bachelor's degree in computer science, Information Systems, or a related field — or equivalent practical experience

Benefits

• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources