Hourly Interviewer I
Health Research, Inc.City of Albany, New York, United States
Posted March 31, 2026
40000 - 40000 USD
Full Time
About the Company
Health Research, Inc. (HRI) contributes to the health and well-being of the people of New York State by complementing and enabling the strategic public health goals of the New York State Department of Health (DOH), Roswell Park Comprehensive Cancer Center (RPCCC), and other health-related entities. HRI provides best-in-class resource administration for stakeholders and programs related to the work and priorities of the Department of Health and its other partners. HRI does this through the provision of knowledge, expertise, funding guidance, and fiduciary oversight of sponsored program funding for public health and research programs in concert with community partnerships.
Job Description
The Hourly Interviewer I will perform phone interviewing, assist with interviewing operations, and perform data entry and survey validation activities for the PRAMS project.
Requirements
- One year of experience in customer service, call center, administrative support, or a related field.
- Experience providing clerical and/or administrative support.
- Experience and/or training in handling confidential and sensitive information.
- Experience with MS Office.
- Experience in survey data collection and entry.
- Experience with IRB or research study protocols.
- Prior experience with phone-based customer service or telephone interviewing.
- Fluency in English and Spanish.
Benefits
- Health, dental and vision insurance
- Flexible benefit accounts
- Generous paid time off
- Tuition support
- Retirement Benefits
- Employee Assistance Program
