Entitlement Advocate- Bilingual Spanish or Cantonese/Mandarin
HealthfirstNew York, New York, United States
Posted March 9, 2026
48600 - 65960 USD
Full Time
About the Company
Healthfirst believes that every New Yorker deserves access to the best available healthcare. As one of New York’s highest quality not-for-profit health insurers serving close to two million New Yorkers, we make this a reality for our members. Founded more than 30 years ago by the leading hospital systems in downstate New York, Healthfirst established a partnership model that enables hospitals, health systems, and physicians in our network to prioritize health outcomes over profits, placing the needs of our members and community first. Healthfirst serves members in New York City, on Long Island, and in Westchester, Rockland, Sullivan, and Orange counties, offering market-leading products to suit every life stage. Our offerings include Medicaid plans, Medicare Advantage plans, Child Health Plus plans, Essential Plans, Long-Term Care plans, and Qualified Health plans. For more information on Healthfirst, please visit healthfirst.org.
Job Description
The Entitlement Advocate provides Healthfirst Medicare Advantage Plan members and prospects with obtaining and retaining financial entitlements, enabling them to maintain independence at home and within their communities. The role requires handling inbound and outbound calls, researching eligibility, and assisting with Medicaid renewal applications.
Requirements
- High school diploma or GED
- Member-facing or customer service experience
- Bilingual Spanish or Cantonese/Mandarin
- Tech-savvy computer skills
- Ability to work in a hybrid schedule (remote/office/field)
- Valid driver's license and vehicle insurance
Benefits
- Medical, dental, and vision coverage
- Incentive and recognition programs
- Life insurance
- 401k contributions
