Customer Experience Specialist

Homecare Homebase is searching for a Customer Experience Specialist to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase. As a Customer Experience Representative, you will be responsible for communicating with customers via phone, email, and live chat, and assisting customers with questions, software navigation, and issue resolution.

Requirements

• Bachelor's degree or an equivalent combination of some college and significant work experience
• Driven individual who remains engaged in their own professional growth
• Strong written and verbal communicator who is empathetic to customer needs

Benefits

• Competitive pay
• Robust benefits
• Professional development opportunities