Senior Implementation Consultant, Clinical

Homecare Homebase is searching for a Senior Implementation Consultant who will act as an integral part of the clinical projects to ensure a successful implementation of Homecare Homebase’s home health and hospice software.

Requirements

• Serving as subject matter expert on the proper use of the Homecare Homebase application
• Leading clients through Discovery, Design, Build, and Test phases of implementation
• Guiding customers toward established best practices
• Assisting in making customizations to clinical content
• Supporting clients and internal team members throughout onsite and remote Deployment
• Communicating effectively and understanding the customer’s needs, goals, and strategies
• Assisting clients with the change management efforts to allow for a successful adoption of the Homecare Homebase application
• Independently researching customer inquiries and determining sources of issues
• Maintaining product knowledge as new enhancements and functionality are released in the application
• Working closely with internal leadership to ensure HCHB is maintaining a 'template' database for new customers made up of best practices
• Providing accurate and holistic feedback on team members’ performance
• Exemplifying CARES core values and providing leadership to team members

Benefits

• Competitive pay
• Robust benefits
• Professional development opportunities