Implementation Training Consultant, Financial role is responsible for ensuring a successful implementation of Homecare Homebase's home health and hospice software. The role will aid in providing quality implementations and ensuring the adoption of the product in agencies across the country.
Requirements
- Serving as subject matter expert on the proper use of the Homecare Homebase application as it pertains to financial operations
- Conducting end-user training onsite or via webinar on the billing and financial modules of the Homecare Homebase product
- Investigating user problems and needs, identifying their source and determining possible solutions
- Guiding customers towards established best practices
- Supporting the customer with the change management efforts to allow for a successful adoption of the Homecare Homebase application
- Maintaining product knowledge as new enhancements and functionality are released in the application
- Working with Implementation Managers to implement strategies to improve team performance, foster team growth and assist with meeting department and company goals
Benefits
- Meaningful work
- Flexibility
- A company that gives back