Adjuster Level II, Auto Physical Damage Claims

Adjuster Level II, Auto Physical Damage Claims at Heartland Mutual Insurance: managing auto damage claims with moderate complexity, investigating, evaluating, and resolving claims, handling unlisted driver claims, ensuring timely and accurate reserving of claims, and more.

Requirements

• 2–4 years of auto claims adjusting experience
• Post-secondary education in Insurance, Business, or related field; CIP designation in progress preferred
• Proficient understanding of auto claims processes, vendor collaboration, and cost control measures
• Familiarity with claims management systems and digital file documentation tools
• Strong decision-making and investigative abilities
• Excellent verbal and written communication skills
• High attention to detail and organizational skills
• Customer-first mindset with professional and empathetic communication

Benefits

• Competitive compensation package made up of base salary and bonus
• Health and wellness benefits
• Pension plan
• Paid time off
• Inclusive culture
• Career growth and development opportunities
• Continuous learning opportunities
• Stretch assignments