Adjuster Level II, Accident Benefits Claims
Heartland Mutual InsuranceWaterloo, Ontario, Canada
Posted May 19, 2026
62000 - 93000 CAD
Full Time
About the Company
Heartland Mutual Insurance is a Canadian mutual insurer that emerged from the merger of North Waterloo Farmers Mutual, Oxford Mutual, and The Kings Mutual Insurance Company. The company offers a range of insurance products—including farm, commercial, residential, and auto coverage—tailored to the unique needs of farmers, business owners, and homeowners across Ontario and Nova Scotia. Its mutual model gives policyholders a direct voice and a share in the company’s success, while a strong commitment to integrity, accountability, and community stewardship underpins every interaction. By blending decades of regional expertise with a customer‑first culture, Heartland positions itself as a trusted partner for protecting people, property, and the agricultural economy.
Job Description
At Heartland Mutual Insurance, we're more than just a company — we're a community. We're driven by a bold vision to be the Best Mutual and value authenticity, embracing change, and empowering employees to make a meaningful impact every day.
Requirements
- Education & Experience: 2–4 years of Accident Benefits adjusting experience
- Post-secondary education in Insurance, Business, or a related field; CIP designation in progress preferred
- Analytical thinking and confident decision-making
- Excellent interpersonal, organizational, and time management skills
- Proficient understanding of the SABS framework, injury claim management, and specified benefits
- Familiarity with claims systems, insurer assessments, and medical provider protocols
Benefits
- Comprehensive Total Rewards: competitive compensation package, health and wellness benefits, pension plan, paid time off
- Inclusive Culture: work in an environment that embraces diversity, equity, inclusion and belonging
- Career Growth & Development: continuous learning opportunities and stretch assignments
